A voluntary recall has been placed on the Beats Pill XL today. Apple says that the product can overheat, potentially starting a fire.
Apple’s acquisition of Beats was huge news. Some speculate that Apple acquired the company just to get a hold on the specialty headphones market. Others speculated that Apple really purchased Beats for talent acquisition purposes. Either way, Apple ended up with a great company under their belt. The Beats product lineup includes a vast amount of headphones and just three speaker systems. The smallest and most popular speaker, the Beats Pill, has become a staple in the entertainment industry. More recently, Beats has introduced the Beats Pill XL, which is unsurprisingly a much larger version of their regular Beats Pill. The Beats Pill XL features a rechargeable battery, Bluetooth, and NFC support. The booming speaker has received hundreds of great reviews on Amazon, receiving an average of 4.5 out of 5 stars.
What appeared to be an astounding product has allegedly caused harm to eight individuals. With 222,000 units sold in the United States and 11,000 in Canada, there is potential for the device to harm many more. One person reports a burnt finger from the overheated device, while another reports their desk was actually damaged.
The Beats Pill XL was sold at Apple Retail Stores and major retail stores worldwide from January 2014 through June 2015.
The Consumer Product Safety Commission has stated “Consumers should immediately stop using the recalled product and contact Apple for a $325 Apple Store credit or electronic payment. Apple will provide a postage paid box for consumers to send their Pill XL speakers to Apple.”
Apple Describes the return process below:
Please submit your return request by completing this web form.
We will send you a postage paid box so you can return your Pill XL speaker to us.
After we receive it, your Apple Store credit or electronic payment will be available within approximately 3 weeks.
The Beats Pill XL is currently the only Beats Product that is known to overheat. If you were one of the people who purchased the hot Beats Pill XL, don’t bother trying to return it to an Apple Store. The only way to get your $325 dollar refund is to follow the steps above. While this is a slight hassle, at least Apple has made the process simple and free.
It seems that Apple’s $3 billion dollar acquisition of Beats did not come without its fair share of hiccups. Keep in mind this is a company that is dedicated to consumer satisfaction. Apple has already taken quick action to address the problem with the Beats Pill XL and we will see this problem taken care of in no time.
No word on a re-release of the Beats Pill XL, yet. If you plan to purchase a different Bluetooth boom box in the meantime, check out these less flammable options.
Add some life to the party with the ZS-BTG900 boombox, featuring stereo component speakers along with a Power Drive Woofer, 20 watts of power, and a 6-preset equalizer for optimized sound at the press of a button. Stream your music wirelessly via Bluetooth, or easy one-touch listening with NFC support.
Transform any gathering into a party scene with massive music volume and multi-color lighting effects. Connect wirelessly using Bluetooth with one-touch NFC technology or plug in your iPhone & iPod products using the built-in Lightning connector or front USB input. Adjust the mix with DJ style sound features and take it to the next level. This portable, 2-way speaker system uses dual woofers and tweeters driven by 420 watts total RMS power to deliver powerful sound and pounding bass that can fill most any room or backyard event.
GX-M10 is a 100 Watt portable audio system with Dual subwoofers and a cylindrical shape with a woofer at each end. Bass enhancement circuitry ensures low frequency performance. The GX-M10 also has a built in dock for iPod® and iPhone®, which is shielded from the elements by a protective door. On the front of the unit is a USB port for connection of iPad® and or USB Host for playback of music files stored on a USB mass storage device. Unique features include a guitar and microphone input with mixing capabilities making this a full featured device. In addition, there’s a CD player that can handle MP3 and WMA file playback, and an FM tuner. A remote control makes it easy to operate while a shoulder strap makes it easy to carry.