If you own an iPhone 8 suffering from unexpected issues like frozen screens, random restarts, or simply won’t turn on, Apple may repair it for free.
Some iPhone 8 devices in China, Hong Kong, India, Australia, Japan, New Zealand, and the United States sold between September 2017 and March 2018 have a faulty logic board due to a manufacturing defect.
Apple admits that only a “very small percentage” of devices are affected by the defect, but the company will repair those devices free of charge.
Note that the iPhone 8 Plus isn’t affected and therefore isn’t included in this repair service. Along with the iPhone 8 Plus, no other iPhone models are eligible for repair.
Be aware that iPhones with other issues like cracked screens or water damage will need to be repaired before Apple will service the logic board. Those repair costs must be covered by the owner where applicable.
To find out if you’re eligible for repair, acquire your iPhone 8’s serial number and enter it into Apple’s Serial Checker here. To find your iPhone 8’s serial number:
- Open Settings.
- Tap General.
- Tap About.