When the iPhone 6 Plus was first introduced last September, everyone was impressed with its beautiful design, stunning full-HD display, and a new, high-quality 8MP iSight camera.
However, dating back to last November users reported less-than-stellar performance out of their iPhone 6 Plus cameras.
Owners reported that their iPhone 6 Plus models took “blurry” photos – the result of an issue with the optical image stabilization mechanism failing within some phones. Well, Apple has finally acknowledged the problem, and is more than happy to take care of it.
Apple’s new iSight Camera Replacement Program for iPhone 6 Plus will replace the defective camera on eligible iPhone 6 Plus units free of charge. The problem only affects a small number of devices, which were “sold primarily between September 2014 and January 2015”.
To check to see if your camera is eligible for replacement, users can enter their serial number (found in Settings > General > About on your phone, or under the Summary tab in iTunes while your phone is connected) into Apple’s iSight Camera Replacement Program page. If your phone is one of the affected units, Apple will replace the rear camera for free.
It should be noted that if your phone has a cracked screen, it will need to be repaired or replaced (at an additional cost) before the camera can be replaced. Users are also advised to back up all of their data to iTunes or iCloud before bringing it in for repair.
Users with eligible devices can take their phones into an Apple Authorized Service Provider or Apple Retail Store to begin the process of getting their cameras replaced, or they can handle it through Apple’s Technical Support.