Apple’s peer-to-peer payment system should be officially rolling out to U.S.-based users today, but according to social media reports and firsthand experience, Apple Pay Cash is not working for everyone.
The Cupertino company released iOS 11.2 on Saturday — a few days early — to address a serious date bug that caused iOS devices to crash. As such, Apple Pay Cash was not activated when iOS 11.2 dropped and was unavailable to use, despite being listed as a feature in the update’s release notes.
Today, news outlets have reported that Apple Pay Cash is officially on the rollout for non-beta iOS users, but what seems like a majority of U.S. users on social media are reporting that the Apple Pay Cash setup isn’t working properly, or in some cases, is not present at all.
Users are reporting that Apple Pay Cash is indeed listed as an option in Wallet, but when they go to set up the feature, they’re greeted with an error message that says “Apple Pay Cash Unavailable: Apple Pay Services are currently unavailable. Please try again later.”
Still getting not able to setup. But the Apple Pay Cash card is in my wallet. Baby steps….
— Brad Cohen (@b_cohen) December 4, 2017
So I went to setup Apple Pay Cash. Had issues, deleted the card from the Wallet app, and now I can’t re-enable Apple Pay Cash in the settings app. Option no longer present. Help me @AppleSupport
— Jose Gutierrez (@fbjag) December 4, 2017
Some users report being able to set up the system properly but ran into issues that led them to delete the card in Wallet. Other users are simply receiving the error message. In both cases, the option seemingly disappears from Settings.
It showed up in my settings and showed “unavailable” when I tried to turn on. After a reboot the Apple Pay cash option disappeared in my settings.
— Nelson Romero (@nr_1983) December 4, 2017
@AppleSupport Apple Pay Cash was available on my phone this am after 11.2 update. Now option is missing…
— Scott Horne (@sdhorne) December 4, 2017
Apple Pay Cash Release Date
At this point, we’re not exactly sure when Apple Pay Cash will officially launch. Worse still, some anecdotal reports seem to hint that Apple is disabling and putting a stop to its Apple Pay Cash rollout — at least for today.
Twitter user Barry M. Porter, for example, said that Apple Support told him the peer-to-peer payment system has officially been pulled and deactivated in iOS 11.2. It’ll reportedly be activated in a software update later this week.
From Apple Support- Apple Pay Cash has been pulled and deactivated. Will have to wait for a software update (Letter this week) to activate.
— Barry M. Porter (@BarryP13) December 4, 2017
So while iOS 11.2 is out, iPhone, iPad and iPod Touch users across the U.S. might have to wait a few more days until they can use Apple Pay Cash.