Apple Rep Meets with Chinese Authorities to Discuss Known iPhone 6s Battery Issue
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A representative from Apple was sent to Beijing this week to discuss an iPhone battery flaw, according to a new report.
The corporate-level Apple executive met yesterday with officials at the China Consumer Association, a government-associated consumer protection group, according to a statement released by the organization. Reportedly, the Apple representative provided an update on a battery issue that causes iPhone 6s devices to shut down after dropping to roughly 30 percent battery life.
The representative stated that Apple doesn’t expect any safety complications to result from the battery issue, and that Cupertino will guarantee battery replacements for consumers within the country, according to the CCA. Additionally, Apple reportedly stated that progress has been made in determining the origin of the malfunction, but did not mention any specifics.
The CCA report echoes a statement that Cupertino released on its Chinese-language website in December, which announced that the battery woes were caused by overexposure to ambient air during manufacturing — an issue that the company has since resolved for iPhones currently being manufactured.
“We found that a small number of iPhone 6s devices made in September and October 2015 contained a battery component exposed to controlled ambient air longer than it should have been before being assembled into battery packs,” the statement read. “As a result, these batteries degrade faster than a normal battery and cause unexpected shutdowns to occur. It’s important to note, this is not a safety issue.”
While the iPhone 6s battery issue isn’t confined to China, the country’s government has been especially vocal about the malfunction. In November, the CCA issued a letter that demanded Cupertino investigate and explain the cause of the malfunction within 10 days. And China’s close-eye on Apple isn’t expected to let up — as the country continues to support and foster its own tech companies rather than foreign ones, according to Quartz.
