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Reporting that it had already received “many” complaints from disgruntled customers, the China Consumers Association (CCA) on Tuesday morning officially called on Apple to investigate the increasing number of users complaining that their iPhone 6 or 6s handsets have spontaneously shut down on them — in some instances, permanently — even despite having sufficient battery life remaining.
In a statement sent to Reuters this morning, the CCA alleged that iPhone 6, 6 Plus, 6s, or 6s Plus owners affected by this issue had on average, 50 to 60% of their battery life remaining when their iPhones powered down without warning. Moreover, the spontaneous powering down appears to be affecting only users in climates ranging from room temperature and below, according to the CCA report.
The full extent of the problem, including precisely how many users have so far been affected, remains unknown. However, Apple is no stranger to facing consumer backlash from faulty product reports. In the United States, in particular, the Silicon Valley tech-giant is currently knee-deep in the infamous iPhone 6 Touch Disease class action lawsuit. Apple, in that case, is under fire due to a significant number of iPhone 6 and 6 Plus displays reportedly “flickering” on and off, and, in some extreme instances, displaying a peculiar series of gray lights on the screen when the device’s touch controls are compromised.
Up until now, Apple’s iPhone 6s hasn’t received any major complaints about issues like Touch Disease, or exploding batteries, or anything along the lines thereof. Although, to be fair, Apple’s iPhone 6s was built specifically to address many of the issues that originally surfaced in the iPhone 6, including the now infamous “bendgate” issue, which Apple attempted to rectify by constructing its iPhone 6s from 7,000 series, instead of 6,160 series, aluminum.
There’s no word from Apple yet about these reported cases, however, if they are, indeed, as prevalent and increasing as the CCA alleges, it likely won’t be very long until we see an official statement from Cupertino.
Has your iPhone 6 or 6s spontaneously shut down on you ? Let us know in the comments!