How You Can Fix the 7 Most Frustrating (But Common) iCloud Issues

iCloud on iPhone Credit: Cristian Dina / Shutterstock
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iCloud is a wonderful service – having the benefit of taking a video on your iPhone and instantly watching it on your Mac or iPad seems like magic. Not only that, but it also lets you save thousands of pictures and videos in a shared album so you can distribute them automatically. However, iCloud is not always perfect. Sometimes, you’ll run into an iCloud issue you’ve never seen before. Fortunately, there are thousands of people that have already had these problems and managed to fix them. If you’re having these common iCloud issues, here’s how you can fix them.

Your Device Can’t Connect to iCloud

It doesn’t matter what Apple device you have; it’ll automatically connect to iCloud when it’s online. Along with iCloud, all of Apple’s cloud-based services will work immediately as well. However, if one system isn’t working for you, it might not be on your end.

To make sure it’s you and not Apple, you can go to Apple’s system status website and check its services. If it has a green color, it means it’s working fine. If not, then it’s Apple’s problem, and you’ll need to wait until they fix it. However, if it’s your problem, you’ll need to fix it right away.

If you’re not connecting to iCloud, it’s possible that Apple might have updated its terms and conditions, and you’ll need to agree with them in order to keep using iCloud services. You’ll need to go to your Settings, tap on your Apple ID, and review any new terms and conditions you need to read and agree to.

If that doesn’t work, you might need to sign out and sign back in. Just do the following.

  1. On your iPhone, go to Settings.
  2. Tap on your name.
  3. Scroll down to the bottom and tap on Sign Out.
  4. You may need to enter your Apple ID password.
  5. You’ll need to choose what information you want to keep on your iPhone. 
  6. Confirm that you want to sign out.
  7. Sign in again. 

iCloud Doesn’t Sync Data on All of Your Devices

iCloud usually syncs everything across all of your devices automatically. Whether it’s pictures, contacts, or other files, they should go to your iCloud immediately, or at least on Wi-Fi. That said, there may be times when that doesn’t happen as easily as it should. In these cases, there are a few things you can try.

  • First, make sure that your Apple ID is the same across both devices. If it’s not, you can sign out and then use the correct Apple ID and see if that fixes the issue.
  • If that doesn’t cut it, you can restart your device and see if it fixes it. If not, you can also sign in and out of your Apple ID, like we previously explained.
  • Finally, you can restart your Wi-Fi connection or connect to a stronger network to see if that fixes it.

Third-Party Apps Aren’t Saving to iCloud

Apple apps aren’t the only ones using iCloud. Some third-party apps and games ask permission to use it as well. However, sometimes even if you grant them access, they still won’t work properly. If that happens, you’ll need to make sure the apps have access to your iCloud.

  • Just go to Settings, tap on your Apple ID, then tap on iCloud and toggle the app you want on.
  • If the app is already on, then try toggling it off and back on again.
  • And if that doesn’t do the trick, you can try to delete it and install it again. Keep in mind, though; you might lose any data already stored on your iPhone.

Your Device or Apple ID Is ‘Unsupported’

There are some instances where you may create an unsupported Apple ID. It’s very rare, but when it happens, it causes problems with your iCloud connection. An Apple ID should work with iCloud if it also works with iTunes or App Store services, but if it doesn’t, and you just created it, you may want to create a new one to avoid more issues. Also, iCloud may function as unsupported when there is a problem with your iPad or iPhone. If any of these cases happen, your best option is to reach out to Apple Support for more directions on fixing the problem.

There Is an iCloud Authentication Error When Signing In

This issue happens when you can’t sign in to iCloud when you enter a wrong password or username, but there’s still an Authentication Error even when you use the correct ones. This means you have to head over to the Apple ID website and sign in using your Apple ID username and password again. If there’s still a problem, you can click the Forgot your Apple ID or password and follow the steps the website gives you.

Insufficient iCloud Storage

With so many iPhone backups, pictures, and apps that use iCloud, you might run out of space quicker than you think. There are two ways of fixing this issue. You can either clear your storage or buy more storage. Now, the second option isn’t an option for many of us, especially if you’re already paying for iCloud storage. If you want to go the cheaper route, which is most of us, you’ll need to delete some files and unnecessary data you’ve stored. Here’s how:

  1. Go to the Settings app.
  2. Tap on your Apple ID.
  3. Select iCloud.
  4. Tap Manage Storage.
  5. Tap any app or game you want to delete.
  6. Tap Delete Data…
  7. Tap Delete.

You Need to Sign in to iCloud Constantly

Although this issue doesn’t happen as much as it used to, there may be times when iCloud will ask you to sign in again out of nowhere, over and over. It happens to the best of us, but there are many ways to fix it.

  • You can try restarting your Apple device to see if that fixes the problem.
  • If not, try signing out of your Apple ID and then signing back in.
  • If this happens on more than one device, then it’s probably an issue with iCloud itself. Either that or you may want to update your password and see if that fixes the issue.
  • If it’s only one device, though, you can try to reset it. Keep in mind that this will delete all your information, so make sure you create a backup beforehand.
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