This year has been a big year for Apple. With the launch of the ever-popular Apple Watch and the debut of the iPhone 6s and 6s Plus this September, Apple has been dominating the tech world. However, such big accomplishments always come with their share of hiccups. Enter Apple’s newest fiasco: Staingate.
Just when users had forgotten about the Bendgate phase of the iPhone 6 and 6 Plus, ‘Staingate’ has revealed itself through user-submitted photos and complaints.
‘Staingate’ materialized after a number of Macbook and Macbook Pro models have shown some significant wear with their anti-reflective coating on their Retina display. In fact, it has been a problem that Apple has been battling for quite some time now.
The issue has been most prevalent with the 2012-2014 MacBook and MacBook Pro models, and has been caused by a number of things: cleaning solutions, microfiber cloths, pressure, etc. It can either affect only part of the screen or entirely blotch the display. Either way, a peeling and/or blotchy display is no good.
In fact, the issue was so widespread that a petition popped up on Change.org. After a whopping 4,000+ signatures on the petition, in addition to multiple forum threads and even a website, Apple accepted the petition and issued a Quality Program to fix these issues.
Prior to the launch of the Quality Program, users found that resolving the apparent defect under Apple’s warranty was hit-or-miss. While a number of users reported that the Genius Bar repaired their laptop with no qualms, other users were told that cosmetic issues were not covered underneath the warranty.
If you are currently experiencing a problem with your Retina display, contact Apple Care for further instruction. Be aware that any user with a MacBook is eligible for a free repair three years from the date of sale, or one year from October 16, 2015. Furthermore, if you have paid any costs out of your warranty, you may be entitled to a refund from Apple.