Repairs & Customer Support

Macs are generally less user-repairable than many Windows PCs, but the average user likely just wants their device fixed by a professional. And where Apple devices lack in user-repairability, they more than make up for with customer support. Compared to the fragmented nature of the Windows PC market, there’s just no comparison.

Need to get your Mac fixed? Just take it to an Apple Store or Apple Authorized Service Provider. But what if your Windows PC requires repairs? Generally, there’s no large-scale single shop that caters to every PC. You’ll need to put in the research yourself and find one with a decent price and reputation. That’s not considering Apple Support and options like AppleCare, which really boosts Apple’s customer service.