Reset Your AirPods First
In many cases, you’ll find that resetting your AirPods will actually fix most issues you encounter. However, keep in mind that doing this is just like factory resetting your iPhone; your AirPods will act as if they were brand new, and you’ll need to pair them up with all your devices again. Safe to say, this should be your last resort, but it’s still important that you know how to do it:
- Put your AirPods in their charging case and close the lid.
- Wait for about 30 seconds.
- Open the AirPods case again, but do not remove the AirPods.
- Press and hold the button on the back or your AirPods case for 15 seconds, until the light on the front starts to flash.
Once you’ve done this, your AirPods will appear on your iPhone as they did when you first took them out of the box. Re-pair them as you normally would, and if you’re still having problems, read on for some other possible solutions.