2 The Problem With Your Device Might Be You
If you run into a problem with your Apple device, the fault likely lies with Apple, right? In most cases, the answer is a resounding no — according to former Apple Store employees.
“The vast majority of the time, the biggest problem is user error,” a former Apple Store employee told Mental Floss. You might not know how to use your Apple device, or you might have done something that inadvertently screwed it up. Either way, be honest (see #5) and prepared to realize that you might be the problem.