Update Your iPhone to iOS 15.4+
If you’re wearing something that covers your face, like a face mask or a scarf, your iPhone’s Face ID might not work properly – although Apple has worked to fix this recently in its latest iOS updates!
A quick fix for your Face ID problems, and any other software issues, is to update your iPhone or iPad. If there’s a problem with iOS and iPadOS, Apple will fix it with a software update, so it’s important to keep your devices updated at all times.
- Open Settings on your iPhone or iPad.
- Tap on General.
- Select Software Update.
- If there’s a software update available, tap on Download and Install.
After your iPhone’s done with the update, try using Face ID and see if that did the trick. If not, keep reading.