iPhone Is Frozen
There might be times when your iPhone freezes completely. Unfortunately, there are few options when that happens, as you probably won’t be able to turn it off in the usual way.
That said, if this ever happens to you, you can still force-restart your iPhone, which will completely stop anything happening inside your iPhone and let it start from scratch.
Here’s how to restart an iPhone 8 or a later model (including the second- and third-generation iPhone SE):
- Press and release the volume up button quickly.
- Then, quickly press and release the volume down button.
- Finally, press and hold the side button until you see the Apple logo on your screen, which should take around 10 seconds.
To force-restart an iPhone 7, you’ll need to press and hold both the side button and the volume down button until you see the Apple logo on your screen, which takes around 10 seconds.
Finally, if you have an iPhone 6s or an earlier model — including the first-generation iPhone SE — press and hold both the Home button and the side or top button until you see the Apple logo on your screen, which takes around 10 seconds.
Give your iPhone enough time to restart, and then try using it.