They’re Always Extensively “Used”

This is one of the most prevalent misconceptions about Apple’s refurbished devices. Because they’re refurbished, they’re always “used” devices that another person has put through its paces, right? Actually, that’s definitely not always the case.

Many refurbished devices may be products that a customer changed their minds about and returned within Apple’s 14-day period. Other devices may have had malfunctioning parts and were swapped with a new device. Before being placed for sale, Apple will thoroughly clean and repair those devices.