3. Customer Support & Warranty
Apple’s customer support and warranties are second to none — giving iPhone 7 Plus owners a bit more peace of mind when it comes to the care of their devices.
Cupertino’s limited warranty beats out Samsung’s due to one simple fact: Apple offers immediate replacement phones for faulty devices. That means, if your device can’t be fixed, you won’t be left without a smartphone for any period of time.
On a similar note, while AppleCare+ and Samsung’s extended Galaxy warranty cost about the same amount, Apple has another key advantage: Apple Stores. With the plethora of Apple’s brick-and-mortar locations across the world, it’s easy for an Apple user to bring their devices in for in-store service. Really, no other smartphone company offers anything similar. One customer who went into an Apple Store was able to get his iPhone 5s replaced with a refurbished device in just 15 minutes.
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