Update Your iPad
Sometimes, your iPad could be running a faulty software version. If that’s the case, Apple is probably already aware of the problem and has been working on an update to solve this issue.
Before you do anything else, you should try updating your iPad and see if that fixes things. You can check for updates by doing the following:
- Open the Settings app.
- Select General.
- Go to Software Update.
If there’s an update available, choose Download and Install and check if that solves the issue.