Apple Doc. Explains What Happens If Face ID Locks You Out

Apple on Monday updated its official privacy page, specifically adding a new technical White paper document which outlines the various ins and outs of Face ID. The document, which fills six whole pages of text, explains how Apple’s futuristic, biometric facial recognition system for iPhone X will not only be able to learn from its user over time (making it more effective and secure), but how Apple has your back in the event of a Face ID fail.

Apple’s Senior Vice President of software engineering, Craig Federighi, briefly mentioned the existence of this document at his company’s September event — and now it appears we know the inside scoop, through and through.

How Will Face ID Work?

But What If Face ID Fails?

Of course, since technology fails sometimes, regardless of whether Apple created it, the company has added in a sub-section of information towards the end of its document dubbed “Face ID Diagnostics.” This section essentially outlines the step-by-step process by which users who’ve encountered a Face ID fail will be able to reset their enrollment image and start over.

With Apple’s help, if necessary, users will be able to enter Face ID Diagnostics from their iPhone X, and will then be required to send in any faceprint images to Apple for examination — so as to determine which, if any, might be throwing Face ID off. It’s a fairly involved process for a standard ‘customer support’ request, to be sure, but it’s nevertheless encouraging to see Apple take Face ID security so seriously.

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